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Support

ShiftGauge Help Center

Last updated: March 27, 2026

Contact support

Email shiftgauge.support@gmail.com and include:

  • your device model and iOS version,
  • what you expected to happen,
  • and what happened instead.

Quick troubleshooting

  • Reopen the app after updating from the App Store.
  • Confirm your pay-period anchor and frequency are set correctly.
  • Add recent paycheck calibrations to improve estimate alignment.
  • Review certification dates and reminder settings after importing data.

Frequently asked support questions

Are estimates exact payroll values? No. They are planning estimates.

Why can my net estimate vary from payroll? Payroll systems can apply additional rules, taxes, differentials, and holiday logic.

Can I track multiple jobs? Yes. ShiftGauge supports per-job context in one planning workflow.